Return Policy
Thank you for choosing SealsBro for your oil seals, bearings, o-rings, couplings, and mechanical seals needs. We strive to provide top-quality products and exceptional service to all our customers. However, we understand that occasionally, returns may be necessary. Please review our return policy below:
1. Eligibility:
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Returns must be initiated within 30 days of the purchase date.
2. Return Process:
- To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a Return Merchandise Authorization (RMA) number.
- Clearly mark the RMA number on the outside of the package when returning the item.
- Customers are responsible for shipping costs associated with returning the item unless the return is due to our error or a defective product.
3. Refund or Exchange:
- Once your return is received and inspected, we will